How to Order

1. Add your chosen item to the basket.
2. Select either ‘Personal’ or ‘Business’ checkout:
• Business checkout is for cost centre payments.
• Personal purchases are for credit card payments.
3. Complete the steps until you receive your confirmation number.

If you have any questions, contact the team at NatWestGroupStoreCS.EU@brandaddition.com.

If you have access to Oracle iProcurement, follow these three simple steps:

1. Note the item code – you’ll need this when completing the form in Oracle iProcurement.
2. Visit Oracle iProcurement to place your order.
3. Find your product in one of these ways:
• Use the product code or a keyword in the search bar.
• Navigate to the ‘Corporate & Sponsorship Gifts’ store, select a category, and browse.
• If you already know the item, select ‘Corporate & Sponsorship Gifts’ in the dropdown and enter the product name (e.g., Eco 350ml Americano) or the item number (e.g., NATW025).

• Orders placed before 12 noon are despatched the same day.
• Standard delivery to UK mainland addresses: 1–3 working days.
• Next-day delivery to UK mainland is available on request (timed deliveries may incur additional charges).
• Orders outside the UK mainland are despatched once carriage costs are approved. Delivery may take up to 7 days, depending on location and customs.
• Some items may not be eligible for shipping to certain regions.
• For international delivery timeframes, please contact us before placing your order.

• Item prices include delivery to one UK mainland address via DHL (1–3 day service).
• Additional charges apply for international shipments and timed delivery services.

For product-related questions, contact the Brand Addition helpdesk: +44 (0) 161 786 0415

NatWestGroupStoreCS.EU@brandaddition.com.

For any other questions, please reach out to our friendly team: +44 (0) 161 786 0415

NatWestGroupStoreCS.EU@brandaddition.com.