How to Order

MANDATORY: Purchasers should know their Walker cost code/cost centre

Purchasers should have access to Oracle iProcurement. Follow these three simple steps to order your gift:

Note the item code. Required to be filled in the form on Oracle iProcurement

Visit Oracle iProcurement to order gifts

By using the product code/keyword

Click in the store called ‘Corporate & Sponsorship Gifts’, select the category and browse the items

If you know the item already, use the search bar at the top of iProcurement – in the dropdown select ‘Corporate & Sponsorship Gifts’ as the value and then under the item keywords entre the product you want, e.g. Golf Umbrella OR enter the item No. of the product you want, e.g. RBS08214

Orders received before 12 noon will be despatched same day. Orders will then be delivered to any UK mainland address within 48 hours of despatch using the RBS internal mail system.

Next day services to UK mainland are available upon request. Timed deliveries will be chargeable subject to delivery area.

Deliveries outside the UK mainland will be despatched once the customer has approved the carriage cost. Deliveries can then take up to 7 days depending on delivery area and customs clearance.

If your goods are being sent outside the UK please ask us to advise on delivery schedules.

Please note some items cannot be sent to certain regions.

The item price includes delivery using the internal mail system to any address within hub and spoke.

If the address is not an internal address, the goods will be sent on a next day courier.

Pre noon deliveries will be subject to £13.50 ex vat surcharge.

Deliveries over seas are priced based on weight and will be quoted before goods are despatched.

Personal purchases are subject to £2.99 ex vat delivery charges within the UK.

To order products, please use following Order form

Do not use these forms if you have access to iBuy
Order form for non-iBuy Users

Please note that Purchase Orders must be raised for the total order value and emailed to rbs@brandaddition.com

Unsure about using Oracle iProcurement for the first time? An Oracle iProcurement Query?

You will need to register the first time you use the shop
The Oracle iProcurement HelpDesk can be contacted on 0131 523 6262 (internal: 226262)
You can also email any queries to ~iProcurementSupport

Contact the Brand Addition helpdesk for further information, Telephone: +44 (0) 161 786 0475
Email: rbs@brandaddition.com

Should you have queries about your order once it has been processed through Oracle iProcurement or the appropriate order form (if you don’t currently have access to iBuy)

For any other queries call +44 (0) 161 786 0475